It has become commonplace to describe how we are experiencing dramatic disruptive changes in how we communicate, how we purchase and how we see the world around us. Gone are the chains of bookstores, many newspapers and magazines and many movie theaters. The telex, the fax, the phone booth, all gone. Retail stores and shopping malls are closing in record numbers. Once-powerful media companies are being sold off and dismembered. Our largest taxi companies own no cabs; our largest hotels own no rooms. We no longer use or need travel agents. Welcome to the Age of Disruption.